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  • Home
    • About Us >
      • Meet The Staff >
        • Lemuel Tisdale E-Card
      • Policies >
        • Terms And Conditions
        • Terms of Sale
        • Privacy Policy
        • Booking Policy
        • Refund Policy
        • Cancellation Policy
        • Digital Image Licensing
      • Promotions
    • FAQ's
    • Contact Us
    • Event Calendar
  • Audio & Visual
    • Photography Portfolio
    • Commercial Photography
    • Commercial Videography
  • Graphic Design
    • Web Design
  • Solutions
    • Brand Development
    • Virtual Assistant

Cancellation Policy

POSTPONEMENTS AND CANCELLATIONS
Once Client and Licensor have agreed to time(s) and date(s) for a photography assignment, Licensor will not accept work from any other client for the same time(s) and date(s). Any deposits paid on booking become non-refundable for cancellation, or postponement, less than two business days from the date of photography. If Client postpones or cancels any “shoot date” or other Service, in or in part, without first obtaining Licensor’s written consent, Client shall pay Licensor 50% of Licensor’s quoted fees. If client postpones or cancels with less than two business days prior written notices to Licensor, Client shall Pay 100% of licensor’s quoted fees. Where Client postpones or cancels an assignment, Client will pay all expenses incurred by Licensor up to the time of postponement or cancellation, plus all fees for any subcontractors booked for the assignment. If the same assignment is rescheduled for a later date, full fee and any additional expenses will be charged for the actual shooting.
 
Retail Sessions
Client forfeits their session retainer and the 25% paid to book the session date will act as a cancellation fee. As previously stated, the fee can be credited towards a future session if the client reschedules the appointment by calling 72 hours prior to the date of session and re-booking at an agreeable date and time.

Weddings & Events
if for any reason the Client cancels before the wedding date, the Photographer will keep the the event retainer fee paid to hold the wedding or event date as a cancellation fee. Cancellation must be made in writing, signed by the contracted parties, and sent via Certified Mail by the United States Post Office. However, if the client requires to change the wedding date, I will do my best to accommodate and no cancellation fee will be charged as long as the new date is available and within five months of the original event date. Otherwise the new date will be subject to current rates if applicable. If I am not available for the new date, the original contract will be cancelled and subject to the cancellation policy.

FORCE MAJEURE 
Licensor will not be in default of this Agreement by reasons of its delay in the performance of or failure to perform, in whole or in part, any of its obligation hereafter, if such delay or failure results from occurrences beyond its reasonable control and without its fault or negligence. Client will pay 100% of Licensor’s daily weather delay fee (as set forth on the front of this Agreement) for any delays due to weather condition or any acts or occurrences beyond Licensor’s reasonable control, plus all charges incurred.


Liability
If Immortal Still LLC cannot perform this Contract due to fire, other casualty, strike, act of God, beyond the control of the parties, due to Licensor's illness, or emergency, then the Licensor shall return the retainer fee to the Client. There won't be any further liability with respect to the Contract. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or other media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Licensor.

In the event Immortal Still LLC fails to perform for any other reason, Immortal Still LLC shall not be liable for any amount in excess of all monies paid.
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Always Our Pleasure. Looking Forward to Working With You Soon!

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Locations

Richmond, VA
Atlanta, GA
New York ,  NY
Los Angeles, CA
San Francisco, CA

Information

Phone: +1 (804) 937-8399
E-Mail: Immortalstill@outlook.com
Hours: Mon-Fri 5pm-11:30pm
                 Sat 12:30pm-11:30pm
                 Sun 6am-11:30pm

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